Privacy Policy

1. Who We Are

PromptVault (“we,” “our,” or “us”) operates the online store at promptvault-ce3.madethis.app, selling digital AI prompt packs, workflow kits, and tool guides. If you have any questions about this policy, contact us at team@promptvault-ce3.madethis.app.

2. Information We Collect

We collect information you provide directly and information generated when you use our store:

• Account information — your name and email address when you create an account or complete a purchase.
• Payment information — credit card numbers and billing details are processed directly by Stripe, our payment processor. We never store your full card number on our servers.
• Purchase records — details of the products you have bought, for order fulfillment and download access.
• Usage data — pages visited, browser type, referring URL, and IP address collected automatically via server logs and analytics tools.

3. How We Use Your Information

• Fulfilling your orders and delivering digital downloads.
• Sending transactional emails (order confirmations, download links).
• Sending product update notices for purchases you’ve already made (you may opt out at any time).
• Improving the store — analyzing usage patterns to fix bugs and add features.
• Complying with legal obligations and preventing fraudulent transactions.

4. Cookies

We use essential cookies required for authentication, shopping cart state, and security. We may also use analytics cookies (e.g., to understand aggregate traffic patterns). You can disable non-essential cookies in your browser settings; doing so will not prevent you from browsing the store or completing a purchase.

5. Third-Party Processors

We share data with third parties only to the extent necessary to run the store:

• Stripe — payment processing. Your card and billing data is governed by Stripe’s Privacy Policy.
• Infrastructure providers — cloud hosting and database services used to store account and order data securely.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

6. Data Retention

We retain your account and purchase data for as long as your account is active or as required for legal and tax obligations. You may request deletion of your account at any time by emailing us; we will remove personal data that we are not legally required to keep within 30 days.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you, or to object to certain uses. To make a request, email team@promptvault-ce3.madethis.app with the subject line “Privacy Request.” We will respond within 30 days.

8. Security

We use industry-standard encryption (TLS) for data in transit and rely on secure, access-controlled infrastructure for data at rest. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take reasonable precautions.

9. Children

PromptVault is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the site. Your continued use of the store after changes take effect constitutes acceptance of the revised policy.

11. Contact

Questions or concerns? Reach us at team@promptvault-ce3.madethis.app.